Toc H Queensland › Policies

Our Policies

Toc H Queensland's commitment to safe, ethical, and accountable practice

Our Commitment

Safety and wellbeing at the heart of everything we do

Toc H Queensland is committed to creating safe, inclusive, and welcoming environments for everyone who participates in our programs and activities — particularly children and young people.

As a volunteer organisation working with children across Queensland, we are subject to the Child Safe Organisations Act 2024 (Qld) and are actively implementing Queensland's 10 Child Safe Standards. Our policies reflect this commitment and are being developed in accordance with guidelines published by the Queensland Family and Child Commission (QFCC).

Our policies are reviewed regularly by the Toc H Queensland board and updated as our programs and obligations evolve.

Policy Documents

Organisational Policies

The following policies govern how Toc H Queensland operates and how we keep the people we work with safe. Our Child Safety Policy covers all three areas below. Additional standalone documents will be added as they are developed.

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Child Safety & Wellbeing Policy
Sets out Toc H Queensland's commitment to child safety, how we embed the 10 Child Safe Standards into our culture and operations, and our obligations under the Child Safe Organisations Act 2024 (Qld).
Available
Download PDF
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Code of Conduct
Defines the standards of behaviour expected of all Toc H Queensland volunteers, staff, and committee members — including acceptable and unacceptable interactions with children and young people.
Currently included in our Child Safety Policy
Download PDF
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Complaints & Concerns Procedure
Explains how anyone — including children and their families — can raise a concern or complaint with Toc H Queensland, and how we will respond in a timely, fair, and child-focused way.
Currently included in our Child Safety Policy
Download PDF
Legislation & Framework

Queensland's Child Safe Standards

Queensland's Child Safe Organisations Act 2024 requires organisations that work with children to implement 10 Child Safe Standards. These standards apply to Toc H Queensland across all of our programs and activities.

The standards are overseen by the Queensland Family and Child Commission (QFCC), which provides free resources and guidance to help organisations of all sizes meet their obligations.

Useful Resources
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QFCC Child Safe Organisations Hub
Queensland Family and Child Commission — information, guidelines, and self-assessment tools for organisations
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Quick Reference Guide
QFCC guide to implementing the Child Safe Standards — ideal for small and volunteer organisations
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Blue Card Services Queensland
Queensland's Working With Children Check — required for volunteers working with children
Questions

Questions about our policies?

If you have a question about our policies, a child safety concern, or would like to know more about our compliance with Queensland's Child Safe Standards, please get in touch.

Contact Us